At Grill Mate Shop, we know that when inspiration strikes for your next grilling masterpiece, you want your equipment ready. That’s why we’ve crafted a delivery service as reliable as your favourite BBQ tongs.

Our Global Fire Delivery Network

Serving grill enthusiasts across continents (excluding select remote areas in Asia), we offer two tailored shipping options to get your gear where it needs to be:

Express Flame Delivery

  • Carriers: DHL or FedEx – the pitmasters of logistics
  • Speed: 10-15 days after dispatch (like a perfect brisket – worth the wait but faster than you’d think)
  • Cost: £12.95 – less than your average rub seasoning
  • Ideal for: When you need those replacement burners before the weekend cookout

Free Coals Shipping

  • Carrier: EMS – our slow-and-steady smoking alternative
  • Speed: 15-25 days after dispatch (like good charcoal – takes time to reach perfect temperature)
  • Cost: FREE on orders over £50
  • Ideal for: Stocking up on accessories or planning ahead for grilling season

From Our Grill to Your Door

Every order follows our carefully crafted process:

  1. Order Processing (1-2 days): Our team hand-checks each item like we’re selecting premium cuts for our own BBQ
  2. Dispatch Notification: You’ll receive tracking details faster than a sear mark forms on a ribeye
  3. Customs Prepared: International orders include all necessary documentation – we handle the paperwork so you can focus on the cookbook

Satisfaction Guaranteed

If any item doesn’t spark joy like the perfect flame:

  • 15-Day Return Policy: From delivery date – longer than most marinades need
  • Easy Process: Contact our flame-obsessed support at [email protected]
  • Quality Promise: We stand behind every grill part and accessory like a trusty heat plate

Pro Griller Tip

Order by Wednesday noon for best chance of weekend delivery with our Express option. Remember – good grilling is about patience, but we’ll help minimise the wait!

Got specific delivery questions? Our team lives to help fellow grill enthusiasts – reach out anytime at [email protected] or +44

+000 000 000
.